Tourism – Services Management – Travel Services Specialization (TIS)

This two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, you will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales and customer relations.

You will also acquire knowledge in negotiation, risk management, learn industry specific global distribution systems, discover local and international tourism destinations and geography.

Through the program’s comprehensive curriculum, you'll gain practical knowledge in negotiation and risk management, learn to use industry-specific global distribution (GDS) systems, and explore local and international tourism destinations and geography. You’ll complete a field placement in your third semester to gain real‑world experience, with the option to complete a co‑op work term for additional industry exposure.

Graduates of Tourism – Services Management – Travel Services Specialization (TIS) with a cumulative GPA of 3.0 or higher have an advanced entry pathway toward Bachelor of Business Administration (BBA) - Hospitality, Travel & Tourism Specialization.

• Strong communicators, extensive soft skills

• Solid core knowledge and technical skills

• Understand sector needs, including business management, analytics and technology 

• See the industry as a way of life and value lifelong learning

• Globally savvy

As part of your program credit hours, you will complete 315 hours of field placement in the third semester. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all second semester courses before accepting a field placement position.