Tourism – Services Management – Travel Services Specialization (TIS)

This two-year diploma program is designed to provide a solid foundation of the skills and knowledge required to work in the corporate travel business, leisure, or cruise travel sectors. In this program, you will understand the tourism industry as a business with an emphasis on developing a service-driven attitude and honing business skills in marketing, sales and customer relations.

You will also acquire knowledge in negotiation, risk management, learn industry specific global distribution systems, discover local and international tourism destinations and geography.

In semester two of the program, you can continue your studies in the Tourism Services concentration or switch to the Tourism –Services Management - Global Tourism Business concentration.  Switching is seamless with a common first semester in both programs.

Graduates of Tourism – Services Management – Travel Services Specialization (TIS) with a cumulative GPA of 3.0 or higher have an advanced entry pathway toward Honours Bachelor of Commerce – Business Management (BBM).

• Strong communicators, extensive soft skills

• Solid core knowledge and technical skills

• Understand sector needs, including business management, analytics and technology 

• See the industry as a way of life and value lifelong learning

• Globally savvy

Students meeting all academic requirements may have the opportunity to complete an optional co-op work term(s) in a formal work environment. In most cases the work term(s) is a full-time paid position completed between two academic semesters.  In programs with limited co-op opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility.  Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional co-op stream regardless of success in securing a work position. 

As part of your program credit hours, you will complete 315 hours of field placement in the third semester. You'll receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all second semester courses before accepting a field placement position.