This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.
The tourism sector is a large economic growth contributor in Ontario, Canada and the world. This two-year diploma program will help you establish a service-driven attitude and develop your business and entrepreneurial skills to create, promote and sell global tourism products and services. You will graduate as a specialist in tourism destination innovation and implementing exciting new tourism services.
You will develop business skills in marketing, sales and customer relations, negotiation, risk management, industry-specific global distribution systems, local and international tourism destinations and geography.
In semester two of the program, you can continue your studies in the Tourism – Services Management, Global Tourism Business concentration or switch to Travel Services. Switching is seamless with a common first semester in both programs.
Graduates of Tourism – Services Management – Global Tourism Business Specialization (GTB) with a cumulative GPA of 3.0 or higher have an advanced entry pathway toward Honours Bachelor of Commerce – Business Management (BBM).
Throughout this program you will develop the following skills:
Strong communicators, extensive soft skills
Solid core knowledge and technical skills
Understand sector needs, including business management, analytics and technology
See the industry as a way of life and value lifelong learning
Globally savvy
You will complete 315 hours of placement in the third semester in one of the tourism and travel segments. You will receive assistance from your professor, but it is your responsibility to confirm a placement upon successful completion of all second semester courses before accepting a field placement position.
Learn more: Seneca’s program delivery options and how courses in this program will be delivered each term.
| Start in | Location | Availability |
|---|---|---|
| Jan. 2025 | Newnham | Open |
| May 2025 | Newnham | Open |
| Sept. 2025 | Newnham | Open |
| Jan. 2026 | Newnham | Open |
| Start in | Location | Availability |
|---|---|---|
| Jan. 2025 | Newnham | Open |
| May 2025 | Newnham | Open |
| Sept. 2025 | Newnham | Open |
| Jan. 2026 | Newnham | Open |
International students: review Post-Graduation Work Permit (PGWP) eligibility before choosing program and course delivery.
Please note that availability is subject to change and a seat is not guaranteed.
When you graduate from this program, these are the types of career options you can explore:
Tourism development and marketing organizations
Travel information centres, national parks and campgrounds
Tourism attractions, festivals and event planning
Tour organizations, ground transportation and in-bound tourism
Travel retail, destination tourism and internet travel retail
Resorts, hotels, cruise lines, airlines
Seneca is a member of the:
We’ve made a bold commitment to embed principles of sustainability into every business program we offer.
Learn more about Seneca Business’s commitment to sustainability.
As a student in this program you have the chance to explore global learning opportunities through Global Learning and Engagement. Gain a global perspective and develop new skills for personal, professional, and academic growth – at Seneca or abroad.
