Campus
Duration
4 Semesters (2 Years)
Credential Awarded
Ontario College Diploma

Program and course delivery

This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.

About the Program

The two-year SSW program provides students with the professional knowledge and skills to excel within the human services field. Practical interventions and strength-based approaches will equip you to promote equity and support populations experiencing trauma and challenging life events. You will be encouraged to examine your belief systems and inherent biases in relation to the Code of Ethics and Standards of Practice set out by the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

The curriculum covers key areas such as mental health, crisis management, and examining privileges and biases that influence professional practice. You will also learn about supportive counselling, community development and relevant legislation. Learning methods include seminars, collaborative projects, guest lectures and experiential learning opportunities.

Please note that due to the nature of this program and profession, some course work and field placements are held in-person to adequately form interpersonal communication skills.

Graduates with a GPA of 3.0 or higher are eligible to pursue many different educational pathways including Seneca’s Honours Bachelor of Mental Health and Addiction (BMHA) program.

Program options

Seneca offers multiple Social Service Worker diploma program options, allowing students to graduate with a general or specialized focus.

Social Service Worker (SSW) – The generalized SSW option allows students to explore the breadth of social service work and apply for a variety of SSW jobs upon graduation.

Social Service Worker – Gerontology (SSWG) – The specialized SSWG option focuses on supporting older adults to maintain independence and a good quality of life.

Social Service Worker – Immigrants and Refugees (SSWI) – The specialized SSWI option focuses on supporting individuals and families who are new to Canada and/or undergoing the settlement process.

Accelerated programs are also available for eligible students with prior education or experience. Review each program’s admission requirements for details.

Social Service Worker (Accelerated) (SSWA)

Social Service Worker – Immigrants and Refugees (Accelerated) (SSIA)

Skills

Throughout this program you will develop the following skills:

  • Trauma-informed, anti-oppressive and strength-based supportive counselling
  • Group facilitation (in-person and virtual)
  • Advocacy to promote social justice, human dignity and equity
  • Interpersonal communication and teamwork
  • Ability to work with children, youth, individuals, families and older adults across the lifespan
  • Intake and referrals, assessments, and case management
  • Creating, implementing and evaluating community-based programs and projects
  • Knowledge of relevant legislation and policies with ability to implement social change
  • Community development, research and education

Work Experience

Apply skills and theoretical concepts learned within the classroom and build your network in two unpaid field placements. Your first field placement will be during your second semester, for 200 hours. You will then complete a 400-hour field placement within a different organization or program over your third and fourth semesters.

Program Availability

Learn more: Seneca’s program delivery options and how courses in this program will be delivered each term.

Start in Location Availability
Sept. 2025 King  Open
Sept. 2025 Seneca@York  Open
Jan. 2026 King  Open
Jan. 2026 Seneca@York  Open
Start in Location Availability
Sept. 2025 King  Open
Sept. 2025 Seneca@York  Open
Jan. 2026 King  Open
Jan. 2026 Seneca@York  Open

International students: review Post-Graduation Work Permit (PGWP) eligibility before choosing program and course delivery.

Please note that availability is subject to change and a seat is not guaranteed.

Your Career

When you graduate from this program, these are the types of career options you can explore:

  • Agencies serving individuals, groups and communities experiencing challenging life events
  • Shelters
  • Schools
  • Criminal justice system
  • Mental health and substance misuse services
  • Developmental services
  • Food and income security programs
  • Residential programs

Professional Accreditation

Graduates of the SSW diploma are eligible for registration with the Ontario College of Social Work and Social Services Work (OCSWSSW).

What Our Graduates Say

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