Campus
Duration
4 Semesters (2 Years)
Credential Awarded
Ontario College Diploma

Program and course delivery

This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.

About the Program

The two-year SSW program provides students with the professional knowledge and skills to excel within the human services field. Practical interventions and strength-based approaches will equip you to promote equity and support populations experiencing trauma and challenging life events. You will be encouraged to examine your belief systems and inherent biases in relation to the Code of Ethics and Standards of Practice set out by the Ontario College of Social Workers and Social Service Workers (OCSWSSW).

The curriculum covers key areas such as mental health, crisis management, and examining privileges and biases that influence professional practice. You will also learn about supportive counselling, community development and relevant legislation. Learning methods include seminars, collaborative projects, guest lectures and experiential learning opportunities.

Please note that due to the nature of this program and profession, some course work and field placements are held in-person to adequately form interpersonal communication skills.

Graduates with a GPA of 3.0 or higher are eligible to pursue many different educational pathways including Seneca’s Honours Bachelor of Mental Health and Addiction (BMHA) program.

Program options

Seneca offers multiple Social Service Worker diploma program options, allowing students to graduate with a general or specialized focus.

Social Service Worker (SSW) – The generalized SSW option allows students to explore the breadth of social service work and apply for a variety of SSW jobs upon graduation.

Social Service Worker – Gerontology (SSWG) – The specialized SSWG option focuses on supporting older adults to maintain independence and a good quality of life.

Social Service Worker – Immigrants and Refugees (SSWI) – The specialized SSWI option focuses on supporting individuals and families who are new to Canada and/or undergoing the settlement process.

Accelerated programs are also available for eligible students with prior education or experience. Review each program’s admission requirements for details.

Social Service Worker (Accelerated) (SSWA)

Social Service Worker – Immigrants and Refugees (Accelerated) (SSIA)

Skills

Throughout this program you will develop the following skills:

  • Trauma-informed, anti-oppressive and strength-based supportive counselling
  • Group facilitation (in-person and virtual)
  • Advocacy to promote social justice, human dignity and equity
  • Interpersonal communication and teamwork
  • Ability to work with children, youth, individuals, families and older adults across the lifespan
  • Intake and referrals, assessments, and case management
  • Creating, implementing and evaluating community-based programs and projects
  • Knowledge of relevant legislation and policies with ability to implement social change
  • Community development, research and education

Work Experience

Apply skills and theoretical concepts learned within the classroom and build your network in two unpaid field placements. Your first field placement will be during your second semester, for 200 hours. You will then complete a 400-hour field placement within a different organization or program over your third and fourth semesters.

Your Career

When you graduate from this program, these are the types of career options you can explore:

  • Agencies serving individuals, groups and communities experiencing challenging life events
  • Shelters
  • Schools
  • Criminal justice system
  • Mental health and substance misuse services
  • Developmental services
  • Food and income security programs
  • Residential programs

Professional Accreditation

Graduates of the SSW diploma are eligible for registration with the Ontario College of Social Work and Social Services Work (OCSWSSW).

Success Stories

"I decided to pursue the Social Service Worker program at Seneca because I wasn’t exactly sure which avenue of education to go down. After some research, I found that social work was the ideal discipline to dive into more niche areas of study. This program gave me the time and experience I needed to explore what I really wanted to do with my life on a professional scale.”

Alex Pley
Graduate, Social Service Worker & Honours Bachelor of Community Mental Health

Read Alex’s Success Story


"My experience at Seneca has been instrumental in my success within the field, allowing me to step into a vast range of roles with confidence. The SSW program offers such an intentional and relevant curriculum that I find myself referring to often now as I have begun my career. The faculty are leaders within the field who offer diverse experiences and challenge student’s learning in a profound way.”

Meghan Napier
Graduate, Social Service Worker (Accelerated)


"Enrolling in the SSW program at Seneca was one of the best decisions I've ever made. It not only enriched my knowledge around social justice issues but also connected me with a supportive community of like-minded individuals. The SSW program was the launchpad for my career, where I now serve as a crisis support worker with CMHA.”

Vee Maru
Graduate, Social Service Worker


"I decided to study at Seneca because of the practical program they offer. Being able to start placement in the second semester has really helped me put my interpersonal skills into practice. Seneca has prepared me with all the tools I need to succeed in the field. I look forward to being in placement every week and sharing my experiences in class afterwards to better my practice.”

Xio Rivera
Student, Social Service Worker

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