Campus
Duration
2 Semesters (8 Months)
Credential Awarded
Ontario College Graduate Certificate

Important: This program is unavailable for the Winter 2025 start date. Explore Related Programs.

Program and course delivery

This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.

About the Program

This eight-month graduate certificate program will prepare you for a career in global hospitality with applicable skills in sustainable leadership, project management and strategic decision-making. You will respond to the shift in economic and business management practices to reduce energy, lower carbon footprints and preserve the natural environment.

Through case studies and data analyses, you will develop and practise your knowledge of new service categories and market segments.

You will gain essential skills to implement innovative service models, predictive analyses and digital management.

Skills

Throughout this program you will develop the following skills:

  • sustainable leadership
  • service design and delivery
  • cost management
  • competitor and risk analysis

Work Experience

Optional Work Term

Students meeting all academic requirements may have the opportunity to complete an optional work term(s) in a formal work environment.  The work term(s) is similar in length to an academic semester and typically involves full-time work hours that may be paid or unpaid. In programs with limited work term opportunities, additional academic requirements and a passing grade on a communication assessment may be required for eligibility. 

Eligibility for participation does not guarantee a work position will be secured. Additional fees are required for those participating in the optional work term stream regardless of success in securing a work position. 

Your Career

Graduates of the program can explore the following career options:

  • Assistant manager – operations
  • Assistant manager – hotel, banquet manager
  • Sustainable sourcing program lead
  • Sustainability specialist
  • Catering sales manager
  • Conference services manager
  • Travel and tourism manager
  • Sales and marketing manager

You will also be able to take on projects to enhance and evaluate sustainability in the hospitality and tourism industry.