Campus
Duration
4 Semesters (2 Years)
Credential Awarded
Ontario College Diploma

Program and course delivery

This program is offered in Seneca's hybrid delivery format with some courses available in Seneca's flexible delivery format. Some coursework is online and some must be completed in person. Students will need to come on campus to complete in-person learning requirements. For courses offered in the flexible delivery format, professors use innovative learning spaces and technology to teach students in a classroom or lab and broadcast in real time to students attending remotely. In flexible courses, students have the choice of coming on campus or learning online.

About the Program

This two-year diploma program is designed to prepare you for a career in the vibrant global hotel and hospitality industry. Not only will you work closely with your peers and professors who are industry professionals, but you will learn and practise through paid work experience key skills employers are seeking, including exceptional guest service, industry standard software applications, cultural diversity and management skills.

As you begin your studies with a common first semester, you can specialize in hotel and restaurant service or wedding and conference planning. Throughout the program, you will earn industry-recognized certifications that are built into the coursework to enhance your resumé, ensuring you graduate job-ready.

Graduates of Hospitality – Hotel & Restaurant Services Management (HTM) with a cumulative GPA of 3.0 or higher have an advanced entry pathway toward Honours Bachelor of Commerce – Business Management (BBM).

Skills

Throughout this program you will develop the following skills:

  • Service Leadership
  • Business Management
  • Decision-making
  • Teamwork

Program Availability

Learn more: Seneca’s program delivery options and how courses in this program will be delivered each term.

Start in Location Availability
Jan. 2025 Newnham  Open
May 2025 Newnham  Open
Sept. 2025 Newnham  Open
Jan. 2026 Newnham  Open
Start in Location Availability
Jan. 2025 Newnham  Open
May 2025 Newnham  Open
Sept. 2025 Newnham  Open
Jan. 2026 Newnham  Open

International students: review Post-Graduation Work Permit (PGWP) eligibility before choosing program and course delivery.

Please note that availability is subject to change and a seat is not guaranteed.

Your Career

When you graduate from this program, these are the types of career options you can explore:

  • Hotel front office

  • Food and beverage operations

  • Wedding planning

  • Resort operations 

  • Event and meeting planning

  • Banquet and catering services

  • Human resources 

  • Room management

  • Marketing and sales

  • Hotel and restaurant administration

Industry Certifications

As an essential part of graduating from this program, you will obtain various industry certifications at an added cost. These certifications are: 

  • Smartserve

  • First Aid and CPR

  • Workplace Hazardous Materials Information System (WHMIS) 

  • Food Handling Certification

Accreditation

Sustainability

Sustainability

We’ve made a bold commitment to embed principles of sustainability into every business program we offer.

Learn more about Seneca Business’s commitment to sustainability.

Global Learning and Engagement Opportunity

Global Learning and Engagement Opportunity

As a student in this program you have the chance to explore global learning opportunities through Global Learning and Engagement. Gain a global perspective and develop new skills for personal, professional, and academic growth – at Seneca or abroad.

What Our Employers Say

“The Donalda Club has proudly employed Seneca students over the last 8 years. Their outstanding work ethics and drive for success makes them some of our finest, most well-rounded staff. Each year, the Donalda Club embarks on a new season with goal-driven students from Seneca’s School of Hospitality and Tourism. The Donalda Club makes it their main goal to assist and develop each individual where their opportunities are endless.”

Antoinette Steede
Executive Assistant & Human Resources Manager 
Donalda Club Toronto