Health Insurance

As an international student enrolled in a full-time professional program at Seneca, you have mandatory health insurance (covered by Morcare) included as a charge in your tuition fees. You will be automatically included in the health insurance plan for the current academic year (Sunday, Sept. 1, 2024 to Sunday, Aug. 31, 2025), depending on your program start date.

You are expected to pay any outstanding balance at the start of your term. You can find this information under the Financial Account section in Student Home. You will need to log in with your student username and password to access Student Home.

Seneca hosts information sessions throughout the year to help you understand your coverage. View an on-demand Morcare session.

Your health insurance includes coverage in Ontario for:

• medical services received from a doctor or at a hospital
• paramedical services such as physiotherapist/psychologist
• diagnostic laboratory and X-ray services
• eye examinations
• emergency services and medically necessary dental care in hospital
• hospital ward accommodation
• prescription drugs
• mental health and wellness program

Limited emergency out-of-province and out-of-country coverage is also included in this plan.

Please note: you must be under the age of 65 to be covered under Seneca's health insurance plan.

Review a summary of your Morcare benefits (PDF).

The health insurance fees and refund policy are only applicable to full-time international students enrolled in professional programs. Learn more about the Rates and Refund Policy.

If you are an international student who:

• has a valid Ontario Health Insurance Plan (OHIP) card
• or
• is eligible for Interim Federal Health Program (IFHP)

You may be eligible for an insurance fee adjustment. To receive the adjustment, you must submit proof of OHIP or IFHP within the first 30 days of insurance enrolment period. Please complete and submit the OHIP/IFHP form by January 30, 2025. Upon verification, your insurance will be adjusted to the domestic rate of $248.11 and domestic coverage. Your OHIP or IFHP must remain valid through August 31, 2025. Please note that the verification and credit process may take time. The adjustment to your student account might not be reflected until early February 2025.

When visiting a medical facility, you will be asked to either pay for the medical service fee upfront or you will be asked to provide your student medical card to bill the insurance carrier directly. If you pay for any covered medical services upfront or have an outstanding bill paid on your behalf, you must submit a claim in order to be reimbursed.

24-hour customer services support is available for any inquiry on the insurance coverage OR reporting an emergency:

Online Chat: www.morcare.ca

To speak to a registered nurse, call
Telehealth at: 1.866.797.0000

You also have access to crisis support in the language of your choice 24 hours a day, seven days a week through WeConnect. Download the Dialogue application from the Apple or Android app store or call 1-855-853-0565 to book a one hour session.