Sales & Business Solutions

These courses are offered in person or virtually and can be customized to meet your needs. Invest in your team with training in French language or technical writing. You can also choose microcredentials in investor relations or Salesforce.

Offers a progressive introduction to business French in professional situations. Gain exposure to typical business activities in French and learn to speak and write with accuracy and fluency. Prepare documents commonly used in professional environments and learn variations between Canadian French and International French.

Can be modified to suit the needs of organizations, including workshops, stand-alone courses and short-burst programs.

Delivery
Virtually or at your location 

Duration
Varies depending on need

Other Language Training 
Language training is also available in French, Italian, Japanese, Korean, Spanish and American Sign Language

Suitable for those who have been working in communications or finance for three to five years, are new to the IR role and have not been formally trained in this capacity.

Essentials of IR 
Addresses the important roles and responsibilities of an IR practitioner in a publicly traded company. Covers the corporate report and discusses how legal and government regulations impact the IR function.

Upon completion, participants are equipped to provide an IR communications solution — identifying best practices, using correct terminology and selecting appropriate reporting tools for specific situations.

Developing the IR Toolkit 
Develop an IR toolkit and demonstrate the role each piece plays to communicate financial and securities law compliance information between a publicly traded company and its stakeholders. 

Discover how the IR practitioner gathers information, works with executive-level managers and engages with passive investors.

Delivery 
Virtually

Duration
6-18 hours

A leader in customer relationship management, Salesforce uses a technology platform to help organizations run business applications and manage data in the growing digital economy.

Our three Salesforce Administrator microcredentials position participants for employment in the Salesforce ecosystem. Take the three training opportunities individually or together to help obtain the Salesforce Administrator Certification, a valuable designation across various industries.

Salesforce Administrator – Foundations 
Covers customization, configuration, user management, data modelling, automation, reports and data security within Salesforce. Get hands-on experience to develop the key skills needed to become a certified Salesforce administrator.

Salesforce Administrator – Intermediate 
Covers validations, picklists, marketing campaigns, user authentication, leads and opportunities, pricing and data security within the Salesforce platform. Complete assignments through Salesforce’s online learning platform (Trailhead). Basic knowledge of Salesforce is recommended.

Salesforce Administrator – Advanced
Covers lighting, mobile app customization, company-wide setting and Salesforce flow. Prepares participants for the Certified Salesforce Administrator examination. Basic knowledge of Salesforce is recommended. 

Delivery
In-person or virtually

Duration
12-24 hours

Provides strategies for effective written and oral communication of technical information, including practical approach for planning and structuring technical oral presentations.

Participant outcomes:

  • Learn to plan, structure and organize technical information for presentation to various audiences
  • Use communication techniques that appeal to the senses and experiences of the audience
  • Demonstrate the value of the guidelines that this course provides
  • Understand the concepts of culture, usability and strategic planning in the presentation of professional-related documents

Delivery
In-person or virtually

Duration
Varies depending on need 

Let's Talk!

To learn more about these customized training courses, contact:

Teresa Artuso 416.764.9895 teresa.artuso@senecapolytechnic.ca