Learn more about the academic programs we are delivering in Summer 2025. If you have any questions about part-time studies, please contact us.
Association of Administrative Professionals
Overview
The Association of Administrative Professionals is a Canadian chartered non-profit organization founded in 1951 with a three-fold purpose:
- To establish a national standard of qualifications for administrative assistants and senior office personnel
- To reach this standard by providing advanced education
- To make management aware of the fully qualified administrative assistants' value
Seven courses must be completed successfully within seven years to qualify for the Canadian Certified Administrative Professional (CCAP) designation and certificate. For more information, please visit the Association of Administrative Professionals website.
Part-time Studies courses are being offered in either of the following four formats: Online, Flexible, In-person, Hybrid. Click Availability below to see current offerings.
Courses
Students with a completed high school diploma or prior English Proficiency scores can find more details on next steps here.
Students without any of the above can be placed via successful completion of ESL934 OR English Assessment.
COM101 replaces EAC 150. Students who have successfully completed EAC 150 are not required to complete COM101.
This course introduces students to the core concepts of communication. Students will cultivate an awareness of these concepts by analyzing how they are used in a variety of texts and contexts, and they will apply these concepts strategically in their own writing. Through a variety of writing tasks centered on these core concepts of communication, students will develop the transferable reading and writing skills essential for success in their post-secondary studies, workplaces, and communities.
Students with a completed high school diploma or prior English Proficiency scores can find more details on next steps here.
Students without any of the above can be placed via English Assessment.
This course introduces students to the core concepts of communication. Students will cultivate an awareness of these concepts by analyzing how they are used in a variety of texts and contexts, and they will apply these concepts strategically in their own writing. Through a variety of writing tasks centered on these core concepts of communication, students will develop the transferable reading and writing skills essential for success in their post-secondary studies, workplaces, and communities.
With businesses thriving on good customer relationships, effective business communication is the cornerstone of company success. This course will help you learn the principles, practices, and tools for communicating effectively in the workplace using cases and/or projects.
From learning about audience, context, formats, tone, and media to applying your skills in writing correspondence, reports, and presentations, this course will guide you in developing professional interpersonal, collaborative, and web-based knowledge and practices.
This subject is a comprehensive overview of modern day human resources management (HRM). This course will introduce the diverse components of human resource (HR) functions and its role in the current business environment. Case study analysis will be used to link the theory to the practical situations that occur in HR. Topics to be covered include the business environment, recruitment and selection, employee development and evaluation, compensation and benefits, employee rights, safety and representations and strategic issues and challenges in HRM, in both domestic and global environments.
This course introduces the student to fundamental concepts and theories concerning the behaviour of people in workplace organizations. The emphasis is on identifying questions and problems typically encountered by new employees and developing practical strategies and solutions. Contemporary issues and challenges in society are analyzed in terms of their impact on the workplace, on relations between individuals, and on the individual. The course draws on a variety of structured experiential exercises and case studies to apply the concepts of organizational behaviour to practical business issues and situations.
Present or beginning line or staff supervisor, first-line managers and junior administrators will be interested in current management concepts as they are applied to the day-to-day supervisory function. A variety of practical exercises, case studies, simulations and presentations are utilized. Students learn how to assess and develop their capabilities as supervisors, as team members interacting with others, and as communicators.
This course will focus on performance analysis, counselling, coaching, constructive feedback, conflict resolution, performance management systems and overall strategies for performance management.
Elective Courses
A fundamental working knowledge of Windows Operating Systems and Excel Software.
Building on the skills they have previously acquired in Excel and Windows operating systems, students will further develop their proficiency in these areas and add Access to their skill set. Throughout the course, they will apply these software skills to solve business problems.
- Understanding of the Windows or Mac operating system
- Understanding of the Windows or Mac file system
- Able to Copy, Delete, Rename and Save files
- Able to download files from URL in a web browser
- Compress and Uncompress zip files
Students learn the basic principles and accepted structure of web design, build advanced HTML5 websites using modern techniques and best practices, style websites using CSS3 and validate, debug and fine-tune HTML5. Web usability and accessibility heuristics and responsive design are also covered.
Students are prepared for a business environment increasingly affected by laws. They learn how laws must be understood and applied by management in the conduct of business. They also learn how to analyze a business situation from a general legal perspective. Emphasis is placed on methods of dispute resolution, contracts, torts, employment law, methods of carrying on business, creditors' rights, sale of goods and marketing law.
Marketing is an approach to business that puts the customer at the centre of its activities and focuses on satisfying customer needs and wants. While marketing is used by both profit and not-for-profit organizations to meet the demands of the market place, this course introduces students to the fundamental marketing concepts used by profit oriented business organizations.
MRK106 - Introductory Marketing I
This course continues from MARKETING I (MRK106) and relates marketing theory and concepts to the creation of effective marketing strategies and strategic marketing management. This course furthers the study of marketing planning, buyer behaviour and physical distribution. Students will also learn to identify marketing problems and to improve business performance through the application of marketing principles and practices. Using financial metrics, students will evaluate the attractiveness of marketing opportunities and the impact of marketing decision-making in a computer simulated environment.
Please note that ECN501 is not recognized as a General Education credit. This is a required subject for the Accounting and Finance program.
This course introduces the process and principles of microeconomic thought as they have been developed to explain price determination and resource allocation in a mixed market system. The application of microeconomic theory to current and emerging social and economic problems will be considered.
Please note that ECN502 is not recognized as a General Education credit. This is a required subject for the Accounting and Finance program.
This course introduces the process and principles of macroeconomic thought as they have been developed to explain the determination of the levels of national income and output, employment, the price level and other macroeconomic aggregates. The implications of these principles of public policy in Canada will be examined in the contexts of money and banking, stabilization efforts, international trade, the structure of the Canadian economy, and responses to the emerging patterns of global competition.
No required prerequisite, but students should have Grade 12 English and Mathematics or equivalent
This course introduces the student to how accounting information is used by, and meets the needs of both internal and external users through effective and efficient communication as well as what accounting information is required by a business concern to reflect clearly the operating results of the enterprise over its operating life. Throughout the course, students will be introduced to generally accepted accounting principles, the interpretation and preparation of financial statements and how this information is recorded in the various business records.
ACC120 - Accounting Basics I
In this second of the two introductory accounting courses, students will expand their understanding of accounting principles and concepts while covering specific topics including: accounts receivable, capital assets, corporations' shareholders' equity, and bonds payable. Preparation of the Statements of Retained Earnings and Changes in Financial Position will also be covered. Finally, the students will expand their understanding of the role of financial statement users by studying financial statement analysis.
The discipline of Psychology is the study of human behaviour. It is concerned with the observation behaviour of an individual and its relationship to unseen mental and physical processes, as well as to external events. Introduction to Psychology will provide a framework within which the student can begin to explore the human personality.
Human behaviour is the result of a complex interaction between the individual person and his or her physical and social environment. This course examines selected knowledge about human behaviour and the use of the knowledge to the individual. Students will learn how to better understand themselves and others and to use psychological theory and research to manage their own lives and their own problems more effectively. The topics covered include: learning theory, learning skills, personality, self-concept, stress, memory, interpersonal relating, and communication.
As we move through the world and interact with those around us, we all play the role of "psychologist", trying to understand why we and others do what we do, feel what we feel, and think what we think. This course is designed to introduce you to the scientific study of human behaviour and mental processes. By understanding how psychological research is conducted, by examining the evidence that has been accumulated in the field, and by using critical thinking and analysis, it is hoped that the assumptions and intuition you have gained through your own experience with the world will be re-examined and re-evaluated in a new and interesting light. A variety of areas within this broad and fascinating field will be examined. These may include learning, memory, social psychology, developmental psychology, stress and health, personality, and abnormal psychology.
The statistical methods of collection, analysis, presentation and interpretation of quantitative data used for making generalizations, projections and decisions under uncertain conditions are introduced. Emphasis will be on the use of both descriptive and inferential techniques within the workplace.
In today's competitive business environment project management skills must include the ability to deliver projects on time, on budget, and to the satisfaction of the customer. The purpose of this introductory course is to examine the general principals, practices, tools and resources associated with managing a diversity of workplace projects.
Notes:
- Effective Fall 2023, EAC594 replaces EAC894. Students who have already taken EAC894 or those taking it in the Fall 2023 Term will not be required to take EAC594.
- Effective September 2020, QNM 222 will be replaced by QNM223.
English Assessment and Placement is required prior to registration in COM101/COM111. EAC594 requires completion of COM101/COM111.
English
Assessment and Placement
The English Assessment and Placement results will be used to determine the appropriate
English course that match the student's current skill level.
The English assessment consists of an oral fluency and written component. The oral fluency
assessment will consist of specific questions asked to determine level (10 to 15 minutes). The
writing assessment allows 1 hour for the student to write a 5 paragraph essay.
Program Contacts
Belinda Becker
Program Assistant
belinda.becker@senecapolytechnic.ca
Lisa Ballantyne
Academic Program Manager
lisa.ballantyne@senecapolytechnic.ca
437-312-0065
For more information about this program, fill out the following form.